Call: 778-837-0138

Text: 778-837-0138

At ORCA Pool & Spa Services, we take enormous pride in providing

THE BEST pool and hot tub services on Vancouver Island.

We service the following areas:

The Greater Victoria area including: Victoria, all of Saanich, Sidney, Brentwood Bay, Oak Bay, Fairfield, Esquimalt, View Royal, Langford, Colwood, Metchosin, Sooke, and so on… sorry if we missed your community in the list 🙂

The Cowichan Valley, “The Warmland” including: Duncan, Cobble Hill, Mill Bay, Cow Bay, Shawnigan Lake, Maple Bay, Chemainus, Crofton, Saltair, Ladysmith, Lake Cowichan, Youbou, Honeymoon Bay and surrounding areas.

Mike Raino

OWNER

 

Provider of Installs, Repairs and Service

Mike has been servicing pools and hot tubs since 2000.

Prior to starting up on his own, he was Service Manager for both Coast Spas and Arctic Spas.

Mike has a career background in electronics, has his Master’s Technician Certificate in Gecko Spa Control products and can plumb with the best of them!

Mike has garnered many loyal clients due to his fast response, fair pricing and excellent follow-up.

Serving valued clients since 2000

At ORCA Pool & Spa Services, we take enormous pride in providing THE BEST swimming pool and hot tub services on Vancouver Island.

We service the following areas:

The Greater Victoria area including:
Victoria, Saanich West, Saanich East, Central Saanich, North Saanich, East Saanich, Brentwood Bay, Oak Bay, Esquimalt, View Royal, Langford, Colwood, Metchosin and Sidney

The Cowichan Valley including:
Duncan, Cobble Hill, Mill Bay, Maple Bay, Chemainus, Crofton, Saltair, Ladysmith, Lake Cowichan, Youbou, Honeymoon Bay and Shawnigan Lake

Mike Raino

OWNER

Provider of Installs,
Repairs and Service

Mike has been servicing pools and spas since 2000 and, prior to starting up his own business, he was Service Manager for both Coast Spas and Arctic Spas. Mike has a career background in electronics, has his Master’s Technician Certificate in Gecko Spa Control products and can plumb with the best of them! Mike has garnered many loyal clients due to his fast response, fair pricing and excellent follow-up.

Serving valued clients since 2000

At ORCA Pool & Spa Services, we take enormous pride in providing THE BEST swimming pool and hot tub services on Vancouver Island.

We service the following areas:

The Greater Victoria area including: Victoria, Saanich West, Saanich East, Central Saanich, North Saanich, East Saanich, Brentwood Bay, Oak Bay, Esquimalt, View Royal, Langford, Colwood, Metchosin and Sidney

The Cowichan Valley including: Duncan, Cobble Hill, Mill Bay, Maple Bay, Chemainus, Crofton, Saltair, Ladysmith, Lake Cowichan, Youbou, Honeymoon Bay and Shawnigan Lake

Mike Raino

OWNER

Provider of Installs,
Repairs and Service

Mike has been servicing pools and spas since 2000 and, prior to starting up his own business, he was Service Manager for both Coast Spas and Arctic Spas. Mike has a career background in electronics, has his Master’s Technician Certificate in Gecko Spa Control products and can plumb with the best of them! Mike has garnered many loyal clients due to his fast response, fair pricing and excellent follow-up.

Serving valued clients since 2000

Expert Service & FREE Repair Estimates

At ORCA Pool & Spa, we service and repair all makes of hot tubs and pools, supplying and expertly installing equipment, accessories and vinyl liners.

We happily give FREE repair estimates. If your pool or hot tub needs some T.L.C. or upgrades, we can provide and install them for you.

• Liner replacements • Heaters and pumps • Sand and cartridge filters • Chlorination and salt water systems • Covers, cover-lifters and many other accessories • Cleaners and chemicals

As well, we can provide you with quality installation of a new above-ground pool, managing all the important details for you, or providing consultation to you.

We are no longer installing new in-ground pools as of 2022, but are happy to quote on repair, service, upgrades, liner replacements accessories and supplies, or provide consultation services to guide you.

Mobile Repair Service

With our industry experience, we are qualified to service ALL makes and brands of hot tubs and pools! We are a mobile service with access to suppliers for all the parts needed to maintain or repair your hot tub or pool, regardless of age or make.

We can expertly take care of retrofits from your old analog controls to a new digital system, increasing your hot tub’s efficiency and saving you money.

Ask us about “Spa School” or “Pool School” !

We can provide you with all your supplies and often simplify the amount of products that you need to keep your backyard oasis running smoothly.

We gift new customers with a one-time 10% discount on supplies for their pool or hot tub!

Expert Service & FREE Repair Estimates

At ORCA Pool & Spa, we service and repair all makes of hot tubs and pools, supplying and expertly installing equipment, accessories and vinyl liners.

We happily give FREE repair estimates. If your pool or hot tub needs some T.L.C. or upgrades, we can provide and install them for you.

• Liner replacements • Heaters and pumps • Sand and cartridge filters • Chlorination and salt water systems • Covers, cover-lifters and many other accessories • Cleaners and chemicals

As well, we can provide you with quality installation of a new above-ground pool, managing all the important details for you, or providing consultation to you.

We are no longer installing new in-ground pools as of 2022, but are happy to quote on repair, service, upgrades, liner replacements accessories and supplies, or provide consultation services to guide you.

Mobile Repair Service

With our industry experience, we are qualified to service ALL makes and brands of hot tubs and pools! We are a mobile service with access to suppliers for all the parts needed to maintain or repair your hot tub or pool, regardless of age or make.

We can expertly take care of retrofits from your old analog controls to a new digital system, increasing your hot tub’s efficiency and saving you money.

Ask us about “Spa School” or “Pool School” !

We can provide you with all your supplies and often simplify the amount of products that you need to keep your backyard oasis running smoothly.

We gift new customers with a one-time 10% discount on supplies for their pool or hot tub!

Expert Service & FREE Repair Estimates

At ORCA Pool & Spa, we service and repair all makes of hot tubs and pools, supplying and expertly installing equipment, accessories and vinyl liners.

We happily give FREE repair estimates. If your pool or hot tub needs some T.L.C. or upgrades, we can provide and install them for you.

• Liner replacements • Heaters and pumps • Sand and cartridge filters • Chlorination and salt water systems • Covers, cover-lifters and many other accessories • Cleaners and chemicals

As well, we can provide you with quality installation of a new above-ground pool, managing all the important details for you, or providing consultation to you.

We are no longer installing new in-ground pools as of 2022, but are happy to quote on repair, service, upgrades, liner replacements accessories and supplies, or provide consultation services to guide you.

Mobile
Repair Service

With our industry experience, we are qualified to service ALL makes and brands of hot tubs and pools! We are a mobile service with access to suppliers for all the parts needed to maintain or repair your hot tub or pool, regardless of age or make.

We can expertly take care of retrofits from your old analog controls to a new digital system, increasing your hot tub’s efficiency and saving you money.

Ask us about “Spa School” or “Pool School” !

We can provide you with all your supplies and often simplify the amount of products that you need to keep your backyard oasis running smoothly.

We gift new customers with a one-time 10% discount on supplies for their pool or hot tub!

Testimonials From Satisfied ORCA Pool & Spa Clients

Best in the Business

“I can’t say enough about how happy we are to have gone with ORCA Pool & Spa Services to have our pool liner replaced.

After multiple requests for quotes from other companies in the Cowichan Valley area, we were not feeling overly confident with the options, prices, nor responses we received. I finally came across ORCA’s website and contacted Mike.

From the initial visit to inspect our pool and provide a quote, to the quick turnaround time to have the liner installed, the entire process from start to finish was incredibly professional. Mike’s knowledge, calm demeanor, fair and honest pricing, and the perfect install made this such a good experience. Mike and Lorenzo (from All Star Pools by Lorenzo) make the best team. Their combined skills and experience went far beyond what we could have asked for.

Also, while we waited for the pool to fill, Mike took apart our very old pool pump to see if it was salvageable. It was well beyond repair. He got on the phone in the late afternoon and ordered a new pool pump to be delivered the next morning. Mike installed it that afternoon. Thank you so much for being the BEST in the business. We will be referring you to all our friends and family who have pools or hot tubs, or are thinking of purchasing…”

Jen & Brad, Facebook Review - 5*

Professional, Quick Service, Reasonably Priced

“Professional, on time, reasonably priced, and came by to see us very quickly to repair our hot tub, which is almost unheard of here in the Victoria area! Thank you Mike!”

Melanie R, Facebook Review - 5*

Very Professional Service

“Very professional service from a really nice, caring person. Thanks so much Mike for your excellent work at our Gulf Island home. We really appreciate that you would make the trek to our home.”

Sandy B, Facebook Review - 5*

Kind and Helpful

“Very kind & helpful for our pool valve emergency. Thanks Mike!”

Denise d.F., Facebook Review - 5*

Installed with Perfection

“Professional, personable and a great sense of humour too. We highly recommend Mike to anyone installing, upgrading or repairing your pool, we all Love our pool, and it was installed with perfection. Thanks Mike!”

Randi J, Facebook Review - 5*

Pleasant & Professional

“I was looking for a company to repair my hot tub recently and I stumbled upon ORCA Pool & Spa services and was very impressed by the service provided. I wanted to write a review to let others out there know that Mike the service technician really knew his stuff. He was very helpful over the phone when I first contacted them, helping me to diagnose what was wrong and troubleshoot some possibilities without sounding like a mechanic who would try to upsell you on things you don’t want or need. He also tried to give me his best estimate to the repair costs (not always easy to do and some companies weren’t even willing to talk pricing until they came out to look, already incurring the service fee).

Mike showed up for the scheduled appointment promptly and handled everything like a true professional: courteous and knowledgeable, not only did he correct my problems, I’d have to say that he has found a customer for life should anything go wrong with my tub again and I would recommend his services to anyone who values a true customer service experience. Thanks ORCA Pool & Spa!”

Yp.ca user

Excellent Service

“Mike came out to fix my hot tub which needed a new pump. He supplied a pump & I discovered a drip a couple days later. I called & he came out right away & replaced the faulty part at no charge. Excellent service, excellent advice – always appreciated!!”

Yp.ca user

Absolutely Fantastic! A+

“Mike with Orca Pool has been absolutely fantastic! A+

Our above ground pool liner had been leaking due to multiple underwater patches, eventually.. the weak spot broke away and created a big mess draining the entire pool in less than 5 minutes. I called Mike and the next day, he was on our door step before his next scheduled job that morning. Mike inspected the damage and took the time to explain the different options to help me with my already very limited budget. I wanted to take on as much of the job myself, and Mike explained how i could so that, however, i couldn’t risk making a costly mistake. I needed Mike’s expertise to help me prep, install fit the liner, seals for the skimmer and Jet. I would’ve for sure messed ALL that up! Mike already had multiple jobs on the go, yet he still made the time and didn’t cut corners or rush anything. Mike’s a super friendly, honest and positive guy who was very fair with me, Mike is a master at his craft. I would recommend Mike to everyone i know to contact Orca Pool and Spa Services.

Call Mike now, save yourself from making another potentially costly mistake like it did! Thank you, Mike! you saved our summer!”

Luke M, Facebook Review 5*

Honest, Efficient and Ethical

“Mike was scheduled to come over at about 1700 (5 PM) after he came back to the Island from a day of work in Vancouver. He called at about 1600 (4 PM) saying he was delayed and asked if I still wanted him to come by later, or if I preferred, the next morning. I only live a few minutes from the ferry terminal so I said later was fine. Well, he came over just after 2100 (9 PM), even though he had a very trying and extended day in Vancouver.

In less than 1/2 hour, he fixed the problem I was having with the pool pump. He took it apart, replaced the seals and gaskets, put it together and had it running like new. All done at a fraction of the cost of replacing the pump, which several other repair people had said was my only option! What a treat to find a service technician who is honest, efficient, and ethical, the complete professional, and a really nice guy as well. Highly recommended.”

Lenora S, Facebook Review - 5*

Highly Recommended

“Absolutely amazing! He totally saved my day yesterday. I highly recommend this company. Thank you again for everything!”

Karima J, Facebook Review - 5*

All Around Great Service

“This guy is great, always answers his phone and troubleshoots on the phone and all around great service for Hot tubs!!”

Melissa D, Facebook Review - 5*

Awesome Service & Reasonable Price

“Was so lucky to have found Orca Pool & Spa! My hot tub was in pretty gross condition, seeing more in its short 3 year lifespan than any hot tub should ever have to see, and Mike fixed and restored it to pristine showroom condition again. And he did so at a reasonable price! Thank you so much Mike!”

Grace F

He looks like George Clooney!

“Repairing a hottub requires only a professional hot tub repair man…its not a job for an electrician or a plumber or a handy guy….and there are fewer and fewer of them…Orca repaired my dinosaur hottub… shes working just fine now thanks to the skill knowledge wisdom of a trained experienced true professional…it was wired backwards by a so called true professional that answered my ad for help wanted…mistake no. 2 I didn’t call this guy first…the breaker went the next day…I told you it was a dinosaur and he came back fixed that and installed a new filter…very happy with the service and it doesn’t hurt the repairman looked a little like an older George Clooney…not that that mattered but it certainly didn’t hurt and I didn’t mind….I would highly recommend this company for any hottub repairs you need done. Thank you”

Serina, Google Review

See more Testimonials on our Facebook Page

Testimonials From Satisfied ORCA Pool & Spa Clients

Very Professional Service

“Very professional service from a really nice, caring person. Thanks so much Mike for your excellent work at our Gulf Island home. We really appreciate that you would make the trek to our home.”

Sandy B, Facebook Review 5*

Highly Recommended

“Absolutely amazing! He totally saved my day yesterday. I highly recommend this company. Thank you again for everything!”

Karima J, Facebook Review - 5*

Professional, Quick Service, Reasonably Priced

“Professional, on time, reasonably priced, and came by to see us very quickly to repair our hot tub, which is almost unheard of here in the Victoria area! Thank you Mike!”

Melanie R, Facebook Review - 5*

See more Testimonials on our Facebook Page

Testimonials From Satisfied ORCA Pool & Spa Clients

Very Professional Service

“Very professional service from a really nice, caring person. Thanks so much Mike for your excellent work at our Gulf Island home. We really appreciate that you would make the trek to our home.”

Sandy B, Facebook Review 5*

Highly Recommended

“Absolutely amazing! He totally saved my day yesterday. I highly recommend this company. Thank you again for everything!”

Karima J, Facebook Review - 5*

Quick Service, Reasonably Priced

“Professional, on time, reasonably priced, and came by to see us very quickly to repair our hot tub, which is almost unheard of here in the Victoria area! Thank you Mike!”

Melanie R, Facebook Review - 5*

See more Testimonials on our Facebook Page

Installation of an In-Ground Pool

Pool Liner Replacement

Installation of an In-Ground Pool

Pool Liner Replacement

Installation of an In-Ground Pool

Pool Liner Replacement

If your dream is to lounge, frolic and paddle in your own backyard pool,

we can make that dream come true for you!

ORCA Pool & Spa installs and services above-ground pools. If you are dreaming about having an above-ground pool, and would like a quote, text 778-837-0138 or email us to schedule an appointment.

Please allow up to 24 hours for a response during pool season.

(as of 2022, we no longer provide new in-ground pool installs but are happy to assist you with equipment repairs or upgrades, liner replacements, accessories and supplies.)

Have you recently acquired a hot tub or pool in a home purchase?

You might want to consider booking us for an Expert Inspection of your pool or spa. Many home inspectors are not qualified, nor have the knowledge to accurately diagnose issues with pool and spa equipment and structures. Further, your ‘new’ hot tub may need a Spa Flush, to get rid of any biofilm, the gucky biological gunk that might be lurking in the water lines… looks clean on the surface, but is it…?


The pics above are a mild example of bio film being purged from a spa.

Your tub may be contaminated with biofilm!

Watch this short video to learn more about how to rid your spa or hot tub of “biofilm” – a build up of biological matter that may be in the water lines of your spa. You can do-it-yourself, or hire Mike to do a complete flush so that your spa is 100% clean and has a healthy bio-environment.

Lounge, frolic and paddle! If your dream is to have a backyard pool, we can make that dream come true for you!

ORCA Pool & Spa installs and services above-ground pools. If you are dreaming about having an above-ground pool, and would like a quote, text 778-837-0138 or email us to schedule an appointment.

Please allow up to 24 hours for a response during pool season.

(as of 2022, we no longer provide new in-ground pool installs but are happy to assist you with equipment repairs or upgrades, liner replacements, accessories and supplies.)

Have you recently acquired a hot tub or pool in a home purchase?

You might want to consider booking us for an Expert Inspection of your pool or spa. Many home inspectors are not qualified, nor have the knowledge to accurately diagnose issues with pool and spa equipment and structures. Further, your ‘new’ hot tub may need a Spa Flush, to get rid of any biofilm, the gucky biological gunk that might be lurking in the water lines… looks clean on the surface, but is it…?

The pics above are a mild example of bio film being purged from a spa.

Your tub may be contaminated with biofilm!

Watch this short video to learn more about how to rid your spa or hot tub of “biofilm” – a build up of biological matter that may be in the water lines of your spa. You can do-it-yourself, or hire Mike to do a complete flush so that your spa is 100% clean and has a healthy bio-environment.

Lounge, frolic and paddle! If your dream is to have a backyard pool, we can make that dream come true for you!

ORCA Pool & Spa installs and services above-ground pools. If you are dreaming about having an above-ground pool, and would like a quote, text 778-837-0138 or email us to schedule an appointment.

Please allow up to 24 hours for a response during pool season.

(as of 2022, we no longer provide new in-ground pool installs but are happy to assist you with equipment repairs or upgrades, liner replacements, accessories and supplies.)

Have you recently acquired a hot tub or pool in a home purchase?

You might want to consider booking us for an Expert Inspection of your pool or spa. Many home inspectors are not qualified, nor have the knowledge to accurately diagnose issues with pool and spa equipment and structures. Further, your ‘new’ hot tub may need a Spa Flush, to get rid of any biofilm, the gucky biological gunk that might be lurking in the water lines… looks clean on the surface, but is it…?

The pics above are a mild example of bio film being purged from a spa.

Your tub may be contaminated with biofilm!

Watch this short video to learn more about how to rid your spa or hot tub of “biofilm” – a build up of biological matter that may be in the water lines of your spa. You can do-it-yourself, or hire Mike to do a complete flush so that your spa is 100% clean and has a healthy bio-environment.

ORCA Pool & Spa Services

Phone: 778-837-0138 | Text: 778-837-0138

[email protected]

Text is good… BUT… email is better!

we will reply accordingly

Send your name, contact number and general location with a brief description of the nature of your inquiry

– for instance, “service hot tub”, “install above ground pool”, “replace pool liner” etc.

Kindly allow up to 24 hours for a response during pool season

We look forward to hearing from you and earning the privilege of calling you our client and friend!

Guaranteed work • Testimonials • Mobile service with access to suppliers of quality parts, equipment, accessories and supplies

we’ve a whale of a good reputation!

Expertly serving pool & hot tub owners since 2000

on the Mainland and South Vancouver Island

ORCA Pool & Spa Services

Call or Text: 778-837-0138

[email protected]

Text is good… BUT… email is better!

we will reply accordingly

Send your name, contact number and general location with a brief description of the nature of your inquiry

– for instance, “service hot tub”, “install above ground pool”, “replace pool liner” etc.

Kindly allow up to 24 hours for a response during pool season

We look forward to hearing from you and earning the privilege of calling you our client and friend!

Guaranteed work • Testimonials • Mobile service with access to suppliers of quality parts, equipment, accessories and supplies

we’ve a whale of a good reputation!

Expertly serving pool & hot tub owners on The Mainland since 2000

Happily back home serving the South Vancouver Island Area

ORCA Pool & Spa Services

Call or Text: 778-837-0138

[email protected]

Text is good… BUT… email is better!

we will reply accordingly

Send your name, contact number and general location with a brief description of the nature of your inquiry

– for instance, “service hot tub”, “install above ground pool”, “replace pool liner” etc.

Kindly allow up to 24 hours for a response during pool season

We look forward to hearing from you and earning the privilege of calling you our client and friend!

Guaranteed work • Testimonials • Mobile service with access to suppliers of quality parts, equipment, accessories and supplies

we’ve a whale of a good reputation!

Expertly serving pool & hot tub owners on The Mainland since 2000

Happily back home serving the South Vancouver Island Area